frequently asked Questions
Do you ship internationally?
Yes !
Pawpaw is a registered Swiss brand that ships internationally with VAT & other fees included.
Our deadlines:
- Switzerland: 2-3 days
- Europe/UK : 4-9 days
- USA: 7-9 days
- Rest of the world: 5-9 days
Instrument for professionals?
Pawpaw aims to offer the best Kalimbas on the market while remaining affordable for all budgets.
In its early days, its instruments were designed only for professionals , but with the many requests it received, it decided to make learning even easier for everyone by offering a ton of content with every order, while while remaining very affordable in terms of price thanks to the volume of sales.
And all this with the Swiss commitment to quality! Pawpaw is happy to help people progress in music at their own pace.
According to after-sales questionnaires, approximately 25% of Pawpaw's Kalimbas are used by musicians, including live performance artists.
From what age for the Kalimba?
There is no age to start the Kalimba.
Even toddlers can play by resting the instrument on their lap or on a flat surface.
Pawpaw slats are curved, soft and thick to the touch, so there is absolutely no risk of discomfort or worse, injury.
In addition, our instruments are very durable over time as well as against drops.
Satisfied or refunded ?
Yes !
If you want to return the item, you can do so within 30 days without justification. Please read the details on our dedicated page.
The Paw+ warranty lasts 7 years.
Where is Pawpaw located?
Pawpaw is a Swiss brand of high quality musical instruments registered locally as well as in the United States.
Pawpaw warehouses are located in Switzerland, in Lausanne, sub-station next to the post office.
Tuned in C major, the notes cannot sound out of tune.
Create melodies WITHOUT theoretical knowledge!
Discover the joy of playing the Kalimba with Pawpaw. Whether you're a beginner or a seasoned musician, our free kit has everything you need.
🧡 3x Pawpaw exclusive ebooks. (35.- offered!) in French, German, English.
- An eBook of more than 300 Tablatures & Scores of popular songs to easily play the Kalimba. Super easy to follow illustrations.
- Two eBooks to learn how to tune (easy), read tablatures, maintain it and more. (fr, de, en)
- Everything you need to learn, tune, maintain and transport your Kalimba is offered with your included Kit 🎁
Create your first melody today!
Discover the handcrafted excellence of Kalimbas Pawpaw instruments
High-end pianos
Each piano is handmade with premium materials, ensuring a powerful and melodious sound. Immerse yourself in a unique and relaxing sound universe.
Professional musician or beginner, count on Pawpaw for unparalleled quality. The choice of discerning ears.
Discover the handcrafted excellence of Kalimbas Pawpaw instruments
High-end pianos
Each piano is handmade with premium materials, ensuring a powerful and melodious sound. Immerse yourself in a unique and relaxing sound universe.
Professional musician or beginner, count on Pawpaw for unparalleled quality. The choice of discerning ears.
Rest your mind and meditate
Discover the kalimba, the wonderful sounding instrument for your meditation. Its gentle rhythms reduce stress and anxiety, soothe depression, improve concentration and purify the soul.
Let the kalimba accompany you during your meditation sessions and put you in tune with nature and your soul.
Rest your mind and meditate
Give the perfect gift : the Pawpaw portable piano. With its soft and soothing tones, this instrument stimulates the mind while providing an exceptional musical experience.
Ideal for developing the musical side of children and the creativity of adults.
With its compact size, the Pawpaw is ideal for travel and training on the go. The bag is included.
Give them a unique and original gift, a musical instrument they will cherish forever!
Why not discover and introduce people to this instrument today?
